Privacy Policy for Pure Parent Circle

1. Introduction

At Pure Parent Circle (“we”, “our”, or “us”), accessible at pureparentcircle.com, we are committed to protecting and respecting your privacy. We recognize the importance of safeguarding your personal data and are dedicated to processing it responsibly, with transparency and in full compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, store and share your information, and explains the choices and rights you have as a user of our website and services.

2. Scope of the Policy and Role of Data Controller

This Privacy Policy applies to all visitors, users, and others who access or interact with pureparentcircle.com. For purposes of the GDPR and related data protection laws, Pure Parent Circle is the “data controller” of your personal data. This means that we determine the purposes and the means of processing your personal information.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: [email protected].

3. Categories of Data We Process

We may collect and process the following categories of personal data when you interact with pureparentcircle.com:

a) Usage Data
Includes information such as your browser type, device type, IP address, geographic location, referring website, time and duration of your visit, and information about how you use and navigate the site.

b) Account Data
Includes information you provide when you create an account or otherwise register with us, such as your full name, email address, postal address, phone number, login credentials, and other identifiers.

c) Profile Data
Includes information collected regarding your preferences, user behavior, product interests, interactions with the platform, purchase history, and responses to surveys or questionnaires.

d) Communication Data
Comprises information conveyed through interactions with our support services, including emails, live chats, contact form submissions, and other forms of correspondence.

e) Technical Data
Includes system configuration data, operating system, device model, mobile platform, browser settings, screen resolution, and network provider.

f) Transaction Data
Covers information related to any payments made, products purchased, billing addresses, shipping details, order history, and other details pertinent to transactions.

g) Preference Data
Refers to data about the marketing and communication preferences you set, including e-mail subscription status, consent and withdrawal history, and product interest profiles.

4. Legal Bases for Processing

We process your personal data under several legal bases, as permitted by applicable laws:

– Consent: When required, we will obtain your consent before processing personal data for specific purposes, such as receiving marketing communications.
– Contractual Necessity: When processing is required to fulfill a contract with you or to take steps prior to entering into a contract (e.g., processing orders).
– Legitimate Interests: Where we have a legitimate interest in using your data in a way that does not unduly affect your rights and freedoms (e.g., improving website functionality, marketing similar products or services).
– Legal Obligation: When processing is necessary for compliance with a legal obligation.

5. Your Data Protection Rights

Depending on your location and under applicable data protection laws, you have the following rights:

– Right of Access: You can request access to the personal data we hold about you.
– Right to Rectification: You have the right to correct or update inaccurate or incomplete data.
– Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, subject to certain exceptions.
– Right to Restriction: You may request that we restrict the processing of your data under certain conditions.
– Right to Data Portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and to transmit those data to another controller.
– Right to Object: You may object to the processing of your data where it is processed based on our legitimate interests or for direct marketing purposes.

All rights requests may be submitted to [email protected]. We will respond to qualifying requests in accordance with applicable legal requirements.

6. Security Measures

We employ a range of physical, technical, and administrative safeguards to protect your personal data, including but not limited to:

– Data encryption both at rest and in transit
– User access controls and role-based permissions
– Regular security audits and vulnerability assessments
– Backup and disaster recovery protocols
– Staff training in data protection best practices and responsibilities

Despite our best efforts, no method of transmission or storage is completely secure. We encourage you to use strong passwords and protect your devices accordingly.

7. International Data Transfers

Where necessary, we transfer personal information to third countries, including from the European Economic Area (EEA) to jurisdictions that may not offer equivalent data protection. In these cases, we implement appropriate safeguards, such as the European Commission’s Standard Contractual Clauses, to ensure that your data remains protected in accordance with applicable law.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or for the duration required by applicable law. Specifically:

– Usage and Technical Data: up to 24 months for analytics and security purposes
– Account and Transaction Data: for the lifetime of your account and up to 7 years post-account closure for legal and accounting purposes
– Communication Data: up to 3 years after last interaction
– Preference and Profile Data: retained for as long as relevant to ongoing services or marketing campaigns, or until consent is withdrawn

9. Cookie Policy

Pureparentcircle.com uses cookies and similar technologies to enhance your browsing experience. The types of cookies we use include:

– Essential Cookies: Necessary for the operation of the website (e.g., login functionality, security).
– Functional Cookies: Personalize content according to user preferences and browser settings.
– Analytics Cookies: Collect aggregated data on site usage to help improve performance.
– Performance Cookies: Support site optimization by tracking response times and load errors.

10. Cookie Management and Compliance

You can manage your cookie preferences through your browser settings or by using cookie management tools provided on pureparentcircle.com when you first visit our site. Where required by GDPR or CCPA, we seek explicit consent before placing non-essential cookies.

Under CCPA, California residents have the right to opt-out of the sale of personal information. Pure Parent Circle does not sell personal data within the meaning of the CCPA.

11. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us at [email protected]. We will take appropriate steps to delete such data from our systems.

12. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, applicable laws, or service offerings. Any updates will be posted on this page, and, where appropriate, we will notify users by email or through the website interface.

It is your responsibility to review this page periodically to remain informed of how your data is being used and protected.

13. Contact Us

If you have any questions about this Privacy Policy or our handling of your personal information, please reach out to us at:

Email: [email protected]

At Pure Parent Circle, we are committed to data protection and privacy compliance. If you have any concerns or wish to exercise your rights under relevant data protection laws, we encourage you to contact us directly.